Google is expanding the shopping features in its AI chatbot by teaming up with Walmart, Shopify, Wayfair and other big ...

This time, it’s the sobering sense of disappointment that set in after a team building an AI chatbot for Alaska’s court ...

Alaska’s courts spent more than a year building an AI chatbot to help with probate, revealing how difficult it is to deploy AI in government services.

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how ...

Qwen's upgrade transforms the chatbot into a virtual 'life assistant', making lives easier for hundreds of millions of ...

The Town of Mount Pleasant has launched an AI-powered virtual assistant called Sawyer to answer residents’ questions 24 hours ...

AI assistants move from hype to habit as Google, Anthropic, Salesforce, and LG roll out tools that automate work, healthcare, ...

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

PayPal and OpenAI partnerships are signalling a significant shift as conversational AI transforms financial services commerce ...

UCLA launched an AI-powered virtual assistant Aug. 28 to give students and applicants quicker answers to admissions and financial aid questions. The university announced BruinChat on a Linkedin ...