In my last article, I provided an overview of social CRM and walked through a core use case -- customer service (see How Social CRM Improves the Customer Service Lifecycle). In this post, I want to ...

PTC, a computer software and services company, has released version 11.2 of FlexPLM, a product lifecycle management platform designed for the retail industry. The latest update adds new functionality ...

The global digital economy creates a variety of internal and external factors that increase challenges in new product introduction (NPI). Products are becoming more complex, life cycles are getting ...

As products of all kinds embed various levels of intelligence, software becomes a key differentiator—making the integration of software into the product development process critical. Intersection of ...

The small business environment today is very dynamic and competitive, and new product development is a crucial process if you want to survive. For small enterprises to withstand competition from ...

In a consumer-driven economy, meeting customers' needs and wants has become paramount in generating long-term success and growth. Product development is key to maintaining and acquiring customers and ...

To decrease the possibility of failure, medical device companies must employ critical thinking, risk process point analysis, and control measures. Walt Murray In the medical device industry, the life ...

Imagine you're building an unmanned aerial vehicle (UAV), a cutting-edge electric vehicle or a self-driving car. Not long ago, this would’ve meant years of physical ...