In this post, we will show you how to enable or disable Remote Desktop Connection and how to use Remote Desktop to connect to another computer over the internet. Windows Remote Desktop Connection ...

Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

Remote desktop or screen sharing applications are applications that allow a user to stream its screen over the Internet and get remote support from any other user around the globe. Remote Desktop ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...

If you’re anything like me, you spend basically all of your time on “holiday” not with family enjoying a nice cup of cocoa, but rather fixing and setting up all their devices. This can be annoying ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...