Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Just when you thought the nightmare might soon be over, another Android security vulnerability comes along to ruin your day. Fortunately, as scary as the name might sound, the Certifi-gate bug isn't ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. The concept of working remote is nothing new, but it surely ...

What do people here use for remote support? There is interest in using Screen Connect (screenconnect.com) here. I believe it requires Java. I'm also aware of Bomgar and a couple other similar products ...

An application available in the Google Play store until yesterday took advantage for months of a flaw in the TeamViewer remote support tool for Android to enable screen recording on older devices. The ...

Customer support trends reflect the changing ways we work, including the need for remote support. Remote support tools can now be used to address multiple issues, from cybersecurity to CX. These top 4 ...

Consumers look at remote access as a convenient way to share screens with one another or access their desktop PCs from the road. Remote access technology is getting faster, it's generally easy, and it ...