The city is using AI to answer phone calls to the Department of Neighborhoods to help respond to residents faster.

AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

In a major victory for phone users across Spain, unwanted commercial calls, or “spam calls”, long a source of daily ...

In addition to maintaining communication with tenants, managing leases, and coordinating maintenance, Property Managers also ...

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...

Call forwarding scams begin with a call or message that appears harmless. Victims are told their SIM needs ‘verification’, ...

New Voice AI automates call intake, triage, and dispatch to reduce costs and improve customer experience NEW YORK, NY, ...

Nationwide Building Society has expanded its popular Scam Checker service with a new 'Call Checker' feature, the lender ...

Bharat Sanchar Nigam Limited (BSNL) has rolled out Voice over Wi-Fi (VoWiFi) services in all telecom circles across India.

BSNL has introduced a new calling option in India, the VoWiFi service, which will allow users to stay connected even when ...

Industry experts have welcomed a new Nationwide app feature designed to protect customers from losing money. Nationwide has ...